Transition from Microsoft Dynamics GP (Great Plains) to Microsoft Dynamics 365 Business Central

Fully Integrated Microsoft Dynamics 365 Business Central

Microsoft’s best technology all into one system. Bringing all of your information together into one platform, From ERP to CRM, to incorporating the familiarity of productivity tools like Excel, Word, PowerPoints
and Outlook.

Purpose-Built

Start with what you need and grow at your own pace.

Productive

Familiar tools in the context of your business processes.

Intelligent

Built-in intelligence to proactively guide to optimal outcomes.

Adaptable

Grow, evolve and transform with modern, extensible platform.

No Better Time to Transition

Customers can subscribe to Dynamics on a per-app, per-user basis or select from plans that offer users access to
functionality from a variety of apps under a predictable pricing model. Dynamics 365 is available
in two versions in order to fully service both small to mid-sized businesses, as well as enterprise customers.
By offering the two, Dynamics 365 is capable of handling a full range of customer sizes and industries.

Email Campaigns

Run email campaigns straight out of Dynamics CRM, whether it be a simple newsletter, more sophisticated segmented marketing, or even drip marketing campaigns.

Integration

The tight integration with Microsoft Office products allows employees to easily pull information from CRM into Office system applications, such as Excel, Word, and Outlook, and vice versa.

Personalized

The dashboards in CRM adapt to job functions and each user’s preferences, providing a real-time, overall view of business areas from lead generation through to customer service.

Safe Storage

Microsoft Dynamics CRM uses the cloud to store data, making it easy for your business to grow. This allows supports your users that are working off-site. Access data at any time, from any location, using your mobile, desktop or laptop.

Marketing

Engage customers one to one across channels, build your sales pipeline, and demonstrate the impact of your marketing investments in real time.

Sales

Provide the essential insights, guidance, and tools that salespeople need to find the right customers. Win the right deals and harness the power of the entire organization.

Service

Earn customers for life through cross-channel service, increased agent productivity, and adaptive service models.

Field Services

FieldOne Sky, built on the Microsoft Dynamics xRM Platform, gives you the opportunity to meet the challenges of field service in the 21st century using familiar tools and technology.

Do you need to do a follow-up?

Every member of your team will be able to see when you last communicated with a client, and what the nature of that communication was.
Say goodbye to missed follow-ups. Additionally, with CRM, you can view a complete history of your company’s
interaction with a client. Not only is this a good way to see how to approach future customers, but
can also provide a run-down of where things went wrong if interactions were unsuccessful.

Personalize Customer Experiences

Engage them at the right time, in the right place, in the right way throughout the journey.

Predictive Customer Engagement

Leverage internal and external data to identify patterns and trends.

Create Proactive Experiences

Determine the next best interaction with your customer based on insights.