Our Services
Implementation
Our implementations begin with taking the time to get to know your business and daily processes while understanding your goals. We make recommendations based on your current business requirements keeping in line with the long term vision of your business. Post consultation, we map the solution customized for your business and implement it effectively as we understand doing your business in a routine manner is crucial. Our implementations are seamless and we bring to the table a strong background in managing projects and monitoring the process. At every step, we are ensuring that progress is on-time and there is minimal burden on your employees with the integration.
Every business is unique. If you don’t find what you’re looking for below, give us a call!
System Enhancements
Not every client is the same and we understand that. Microsoft Dynamics Solutions are flexible ERP & CRM applications and we can adapt it specifically to the way you do business. In addition to enhancing the ERP itself, there are a variety of industry specific solutions that can be implemented to assist your operations. From payroll to expense management – it can all be managed from one platform. With years of experience under our belt, we’re familiar with which solutions can be assets in your industry and which challenges can arise. We’re thinking for both the present day, and tomorrow.
Upgrade
Why are we a client favourite? Because we’re in it for the long haul.
Once the solution is implemented to meet your business requirements – we will transition you onto our Annual Support Plans to ensure your new ERP and CRM Solution is always in working order. We set the bar for ourselves and make sure that our clients have access to us at even the oddest hours. Moreover, we assign every single client an Account Manager and a Consultant. The manager is there to make sure you never have a question go unanswered and your new system is fulfilling all of your requirements. We are always interested in knowing how your business is doing and how we can help you grow. In 2016, OLS introduced in-house training seminars for those of you wanting to get the best out of your solutions. We’ll continue providing the tips and tricks for achieving maximum profit from your investment well past the implementation.
Ongoing Support
Support is a functional domain in business where we have always excelled. Our ability to be there for our clients 24/7/365 is what we are known for. The focus on solving complex issues within a quick time is why we have been a client favourite over the years. We set high standards for ourselves while providing support and ensure our clients have access to us even at odd hours so that they never feel any kind of inconvenience.
We’re with you every step of the way.
